Refund and Returns Policy
2020 Goods Return – No Credit / Refund
Please note that once Clients take possession of products, they have ordered there will be no credit or refund given for any returns in the future. It is your responsibility to ensure that the items & quantities ordered are correct and as per your requirements, and as pricing is now a very dynamic environment it is also your responsibility to check that cost pricing is as per your expectations. (Note - Normal warranty issues on parts or equipment will continue to be handled as per our normal process).
Please also note that no cancellations are allowed on any forward orders for any items directly related to COVID-19 Infection Prevention (such as Hand Sanitiser, Wipes, Disinfectants, Toilet Tissue, Hand Towels etc).